“Promoveo” (pro-MO-ve-o) is Latin for “to advance” “to push ahead.”
Promoveo is a structured learning experience to guide new and seasoned health care workers step-by-step through the process of identifying and developing a detailed action plan to achieve their career goals. The Promoveo health career exploration and planning course was developed by Clarian Health Partners, a large statewide health care system based in Indianapolis, Indiana, in collaboration with ABG/Adayana Healthcare Group, a global learning solutions and delivery company also located in Indianapolis. Launching in January 2010, Promoveo is a brand-new course now available for Clarian employees and for other hospitals and high schools, colleges, career centers, and Work One/One-Stop Career centers throughout the United States via licenses issued by Clarian Health.
Through classroom discussion and online learning, Promoveo walks people through the process of self-discovery, career exploration, “occupational target” selection (next job or next career choice), and the development, implementation, and evaluation of a detailed Health Career Action Plan. Whether the participant is a high school student, college student, or adult planning the first step in their health career, or an experienced health care worker planning the next step in their health career, the Promoveo career planning course helps guide the individual from “where they are now” to “where they eventually wish to be” in their health career.
Achieving career goals may involve one large step or several smaller steps along the way. But regardless of an individual’s occupational target and how long it might take to get there, the journey should begin with a well thought-out plan that is closely matched with the individual’s knowledge, skills, abilities, personal values, and occupational interests. Ensuring a good match is particularly important in health care due to the wide variety of career options from which to choose, coupled with the training time and expense required to meet job qualifications. Individuals may participate in Promoveo several times during the course of their career, each time they’re ready to advance or push ahead to the next step.
The Promoveo health career planning course uses a blended learning approach which combines facilitator-led classroom discussion with resources and tools provided via an online portal. Participants move through the course in cohorts (groups) of about 12 to 18 people. By working in cohorts, participants not only learn from the facilitator, they also learn from each other. Participants share networking contacts, insights about what it’s like to work in another department, and strategies and lessons learned from their successes and mistakes.
The course is divided into four phases: Discover, Plan, Act, and Evaluate. This approach is similar to that used by many health care organizations when making process and quality improvements. Once learned, the Discover/Plan/Act/Evaluate approach can help participants make logical, well thought-out and informed decisions in other aspects of their work and personal lives as well.
The Discover and Plan phases are covered during the classroom portion of the course which requires about 16 to 18 contact hours led by a skilled facilitator. Classes meet for 2 hours/week over 9 weeks, or 1 hour/week over 18 weeks, or 4 hours/week for 4 weeks depending on how quickly participants wish to move through the course. The shorter the course, the faster the pace and the more work that needs to be done outside of the classroom. After completion of the classroom portion of the curriculum, participants begin the Act phase by launching their action plan. They reconnect with their facilitator (and preferably their cohort group) for three Milestone Meetings at 30, 60 and 90 days after classes have ended to report on their progress, make adjustments to their goals, and stay on track. The Evaluate phase occurs later when facilitators collect data and feedback to evaluate participant outcomes and to improve the Promoveo process in the future.
During the Discover phase, participants identify their unique characteristics. They explore different health careers and identify the specific health care jobs (called “occupational targets” in Promoveo) that best match their individual interests, abilities, skills, and personal preferences. They learn about employment trends and how to locate, analyze, and use labor projections data and information.
As part of self-discovery, participants use five assessment tools, three of which were designed specifically for Promoveo. The Personal Values worksheet helps participants identify and prioritize their personal values, providing a foundation for all of their other exploration activities. The Work Values Card Sort challenges each participant to prioritize 20 different work values. The sequencing determines the weight of each value and the participant’s results link to a US Department of Labor database which indicates which occupations correlate with the participant’s top work values. A 360-degree feedback tool, developed exclusively for Promoveo by educational psychologist Dr. Nelson Goud, serves as a perception inventory. Participants conduct a survey among several people who are familiar with the quality of their work. Through anonymous feedback, communicated confidentially by the Promoveo facilitator and via a report pulled through the Promoveo application, each participant learns more about their strengths, weaknesses, and skill gaps as identified by people whose opinions are of value to them.
Two additional assessments look at personality through Carl Jung’s and John Holland’s theories. Jung looked at personality through a set of four dichotomous dimensions to help explain people’s preferences and behavior (Extroversion/Introversion, Sensing/Intuition, Thinking/Feeling, and Judging/Perceiving). Promoveo explores how these innate preferences effect job choice and satisfaction so that participants are aware of how their personality aligns with and supports their occupational choices. Holland wanted to know how peoples’ natural interests were related to career choice, and categorized interests and careers into six types: realistic, artistic, investigative, social, enterprising and conventional. Promoveo encourages people to identify their interests and use the information to identify careers that support and engage them.
During classroom sessions, participants review the assessment results in Case Studies. They discuss the different ways that assessment results can be interpreted and how this information might be used to make career decisions. Participants then learn how to apply this information in their own situations. In light of what they’ve learned about themselves through self-discovery, participants examine the different health occupations to determine which one represents the best match for the next step (or first step) in their health career. By the end of the Discover phase, each participant has made a logical, well though-out, informed decision about his/her “occupational target.”
During the Plan phase, participants identify the qualifications to be met and acknowledge that achieving their occupational target may require accomplishing several smaller goals along the way. They develop a detailed, step-by-step Action Plan composed of SMART goals, specific tasks, and a timeline that must be met to keep on track. Participants add detail to their Action Plan and make adjustments during the classroom portion of the course. Their Action Plan can be modified at any point in time and printed out for easy access. As the Action Plan develops, participants identify their gaps in knowledge, skills, and abilities along with their plans to overcome these gaps. They identify what resources they will need (financial aid, child care, etc.) and plans for securing those resources. They identify any barriers they might encounter (work schedules, transportation, etc.) and strategies to overcome those barriers. By the time their Action Plan is fully developed, participants have a structured, step-by-step plan to achieve their career goal.
As the classroom portion of the course ends, participants enter the Act phase by launching their Action Plan. Depending on their occupational target and skill gaps, some individuals may achieve their goals relatively quickly while others may take several years. As mentioned previously, participants will reconnect with their facilitator (and preferably their cohort group) at least three more times for Milestone meetings at 30, 60, and 90 days post-classroom to discuss their progress and modify their Action Plan as needed. Some participants may complete their tasks and secure a new job relatively quickly. Others may need more time to enhance their English, improve their basic skills, earn a GED, and qualify for a promotion. Some will need to gain admission into college or a training program and complete their education first. As time progresses and as part of the Evaluate phase, facilitators will contact course graduates to collect data and feedback as a means of evaluating participant outcomes and improving the Promoveo process for future participants.
Promoveo participants are encouraged to think long-term and become life-long learners. As they select their next occupational target, they’re already investigating future advancement opportunities. For those currently employed, participants may combine their Promoveo goals with the goal setting process included in their annual performance review at work.
Promoveo’s online resources and tools are accessed via a web portal. The portal contains all of the materials that participants and facilitators need to move through the course, including participant profiles, cohort and facilitator contact information, assessments, the Participant Workbook, Library materials, and Career Profiles. Participants also create, save, and update their Action Plan via the portal. Facilitators and the course administrator have access to the areas of the portal which contain the lesson plans and power-point slides.
There are 12 total lesson plans. Lesson plan content may be spread over 16 to 18 clock hours of classroom time, providing ample flexibility for different schedules. Lesson plans include detailed instructions for preparing for each class and assembling necessary materials. Each of the facilitator’s Power Point slides includes a page of content to prompt the facilitator’s comments while displaying the slide. Power Point slides and Word documents (lesson plans, Participant Workbook, handouts, etc.) can be easily modified to meet the needs of each cohort.
The portal includes several other helpful features. Links to informative websites include ONET, the US Department of Labor’s online electronic “Occupational Outlook Handbook” database as well as the Career Info Net (Career One Stop) for accessing State-specific employment information.
The portal’s Library provides several electronic resources. Facilitators and the administrator can easily customize Library resources for each cohort by uploading additional documents. These might include hiring trends, job descriptions for high demand jobs, market ranges and compensation data, and contact information for colleges, universities, and post-secondary training programs, etc. The My Resources portion of the portal allows participants to bookmark selected Library materials in order to access them more quickly and easily.
The portal’s Participant Workbook provides a convenient place for participants to record important information acquired during the course. Each participant’s Action Plan can be accessed at any time via the portal, as the participant populates his/her plan along the way.
The portal’s Career Profiles provide comprehensive information on 100 different health careers. Each Career Profile includes:
. ONET salary information (updated annually)
. educational preparation, degree requirements
. professional certification and licensing requirements
. professional associations
. advancement opportunities
. impact of a criminal record
. extent of patient contact required
. occupational category (diagnostic, therapeutic, administrative, support, etc.)
. other job titles that might be used for this same job
The portal contains video clips of 22 different health care workers describing their work and what they like about the occupations they have chosen. Occupations featured in videos include paramedic, health information management, medical assisting, respiratory therapist, cardiac stress technologist, phlebotomist, physician assistant, physical therapist, massage therapist, pharmacy technician, speech language pathologist, dialysis nursing, medical technologist, nurse midwife, diabetes educator, optician, audiologist, social worker, surgical assistant, radiographer, dental hygienist, and dietitian.
Participants have access to the Promoveo portal for one year, so they may access tools, resources, and their Action Plan after the classroom portion of the course has ended. Participants are encouraged to keep their Action Plan up-to-date in the portal.
For more information on Promoveo licenses, please contact Dr. Sherry Makely, Clarian Health Partners, 317/962-3282, firstname.lastname@example.org.